Past Generation Products FAQs Print E-mail


I cannot communicate with my RS-485 or RS-422 devices. What is the problem?

What is the difference between RS-485 and RS-422 mode in Systech products?

I have a Systech Network Device Server (RCS, POS, NPS, NDS or iNS/ixNS series) on a remote network and I can't see it with NativeCom. What do I need to do?

I have a Systech Network Device Server (RCS, POS, NPS, NDS or iNS/ixNS series) on a remote network behind a firewall. What do I need to open in the firewall to use it with NativeCom?

I have a timer expiration/network disconnected error message. What does that mean?

I powered up my unit and it keeps blinking yellow. What is it doing?

My status LED is XXX (pick a color). What does that mean?

My unit is flashing red or orange and I cannot access it. What is wrong?

Output works on my port server but I get no input. What's wrong?

Why can't I communicate with one of the serial ports using the serial port on the back of my PC or laptop and HyperTerminal?

I have an old Systech product. How can I get some information about it?

I pressed the reset button to restore the default configuration on the unit but it did not restore. How do I restore the factory default configuration?

I have a unit and I don't know the IP address assigned to the unit. How can I find out what it is set to?